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Lounges Could Be Next in Southwest’s Overhaul: ‘There’s Work Underway’

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Lounges Could Be Next in Southwest’s Overhaul: ‘There’s Work Underway’插图

Southwest Airlines CEO Bob Jordan gave what might be the clearest indication so far that the carrier is looking to open lounges in the near future. 

“I know I’ve teased the lounges. That’s something obviously — there’s work underway,” he said during a call with analysts on Thursday. “We’re not ready to formally announce that yet.”

Jordan said opening lounges would boost Southwest’s co-branded credit card portfolio. 

“The whole purpose is to expand co-brand opportunities, expand the card set and provide to our customers something that they really want,” he said. 

He added that the

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