
Agoda CEO Omri Morgenshtern said the company’s internal AI marching orders for 2026 include improving customer support and taking consumer-facing tools “from a gimmick to something that is useful.”
Morgenshtern shared his outlook Thursday during a wide-ranging AI discussion with Skift founder and CEO Rafat Ali at Skift’s Megatrends event in New York. Here are the highlights:
Vibe Coding Needs a Top-Down and Bottom-Up Balance
Vibe coding is required for Agoda’s engineers. “There’s just coding, which is vibe coding,” Morgenshtern said. “I think 98% of the engineers will do vibe coding. And if they’r
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