
Expedia Group Chief Financial Officer Scott Schenkel said Tuesday that the leadership team had “radically changed the direction of the company” over the past 6 to 9 months by introducing new performance metrics and resetting expectations.
Schenkel, who was interviewed at the Morgan Stanley tech conference in San Francisco, said new metrics feature a “more critical assessment of what return levels are expected” and that the company committed to a “daily refocusing of where we’re going to spend the money within micro-like measurements.”
If Schenkel’s account of operational — and cultural — changes under CEO Ariane Gorin, who took
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