Sabre Claims Amadeus Blocks Competition in Airline Technology

Sabre used its strongest quarter in more than two years to take a swing at Amadeus, accusing it of monopolistic practices.

“We believe Amadeus [has] a dominant monopoly position, and they’re basically making it very difficult for airlines to choose anybody but Amadeus for the new offer and order solutions. So we’re working on approaches to that from a regulatory and a legal standpoint,” said Sabre CEO Kurt Ekert on an earnings call Thursday.

Ekert was discussing Sabre’s AI-powered “offer, order, settlement, and delivery” (OSD) capabilities — a product push whose success, he believes, depends on winning over Amadeus’ Altéa passenger service system customers.

Ekert, in an interview with Skift after the earnings call, expanded on the claims — though he stopped short of confirming any concrete legal actions.

Ekert believes A